Privacy Policy

Mie Kotsu Co., Ltd. (hereinafter referred to as "our Company") strives daily to gain social trust by handling personal information of our customers (hereinafter referred to as "personal information") in accordance with the following policy.

1. Collection by Appropriate Methods

When collecting personal information, our company will clarify the purpose of use, limit the information to the minimum necessary to achieve that purpose, and collect it with the prior consent of the individual concerned.

2. Principles of Use or Provision to Third Parties

Our company will use or provide personal information to third parties only when we have obtained prior consent from the customer, when there are special provisions in laws or regulations, or when there are other legitimate reasons.

3. Entrustment to Contractors

When providing personal information to contractors, our company mandates them to manage information at a level equivalent to our own, unless there are special circumstances, and also ensures appropriate supervision to prevent leakage or re-provision of information by the contractors.

4. Respect for Rights

Our company respects individuals' rights concerning personal information and will respond to requests for disclosure of personal information from customers within a reasonable period of time and scope. Additionally, if there are errors or changes in personal information, our company will promptly address them within a reasonable period upon verifying the individual's identity.

5. Proper Management of Information

Our company appoints a manager responsible for personal information, implements appropriate and reasonable security, and strives for strict management measures to prevent unauthorized access, loss, destruction, falsification, etc.

6. Compliance and Review of Laws and Regulations

Our company will comply with the laws and regulations applicable to personal information. Additionally, our company will establish regulations to protect personal information and strive to operate and continuously improve these regulations as a manager.

7. Procedures for “Requesting Disclosure, etc.” of Personal Information

  • If the customer wishes to request disclosure, etc. of his/her personal information, please send the prescribed request form by mail with the necessary documents for identity verification and the fee (only applicable for requests for disclosure or notification of the purpose of use). Please note that our company assumes no responsibility for postal accidents or non-delivery of the request form, except in cases attributable to our fault. Additionally, please note that it will take at least two weeks from the start of the disclosure procedure until receiving a response.
  • Fees and Payment Methods for Requests for Disclosure, etc.
    In the case of requests for notification and disclosure of the purpose of use of the retained personal data, a fee of 500 yen per request will be charged as miscellaneous expenses. Please send a postal money order or postage stamps along with the request form and identification documents.
  • Inquiries Regarding the Handling of Personal Information